Category Archives: Securus

ConnectUs by Securus Is Revolutionary, And Needed More Than Ever

Correctional facilities are overcrowded today, pure and simple. This overcrowding leads to an overabundance of paperwork that takes many man hours to complete. Hundreds of millions of dollars are spent every year which could have been saved with simple technological upgrades. Until now, there’s been no cohesive way to recoup that loss, but Securus Technologies has just released a new platform that will very likely change that for the better.

Established in 1986, Securus Technologies has provided information technology solutions for law enforcement and surrounding areas over thirty years. Since its inception in the 80s, Securus has expanded to provide help to over 2,600 corrective facilities. Among those facilities they cater to some 1.2 million inmates every year. Securus has also recently received an A+ rating with the Better Business Bureau; and with thirty years’ successful, useful service, it’s easy to see why they deserve every bit of it.

The most recent innovation of Securus is ConnectUs Automated Forms. This platform provides features and applications of almost unlimited variety, and is certainly more all-encompassing than any options that have ever been available to incarcerated individuals. But with that exceptional spread of features comes great security responsibility. Securus understands this, and so has given customizability and control to the administrators of their new platform per facility. Specific limitations can be set which ensure that no inmate has access privileges they should not, and that they are accessing the information they need to at the right time of day in the correctional facility’s regular cycle of things.

Without the need to file and categorize physical paperwork, correctional facilities can devote the expanded budget to more rehabilitative measures of correction over time. Money is saved, inmates are treated with greater humanity than they could have been before, and Securus is able to look to the next big innovation. Indeed, ConnectUs is revolutionary.

Global Tel Link up to No Good, Securus Says

Law enforcement agencies invest millions of dollars a year in companies that provide tech solutions they need in order to meet the demands of an increasingly connected world. This covers many needs, particular that of communication. Given the responsibilities of law enforcement agencies and their public and private partners, integrity is something that is always at the forefront of their minds when considering a contractor to help them establish communications. And when that company fails to meet the threshold for reliability it can cost everyone a great deal of money and trust.

Securus Technologies seems aware of this circumstance and has turned attention towards Global Tel Link, who they’ve claimed have abused the trust of law enforcement and local governments in a breach of integrity that the public should be aware of.

Richard A. Smith, CEO of Securus Technologies, has announced that his company has engaged in an investigation of Global Tel Link’s business practices after learning of possible lapses in business ethics and outright unlawful behavior. The results of which can be found on their site.

From the course of their investigation, Securs uncovered a report compiled by the Louisiana Public Service Commission. The report was the result of a separate investigation in Global Tel Link’s business practices after being contracted by the Louisiana Department of Corrections to establish outbound telecom services. What the Public Service Commission uncovered was a host of unwarranted and unlawful practices carried out by Global Tel Link that allowed them to overcharge the Louisiana Department of Corrections. At the end of their time with Global Tel Link, taxpayers in the state were charged some $1.2 million in charges that were not authorized to be carried out.

Smith has called the findings shocking and Global Tel Link’s business practices shameful. There are more findings that Securus plans to release over the course of the next six months, and encourages the public to visit Securus to learn more.