Category Archives: Communication Tool

Securus Technology Going for the Gold

In the field of correctional facility technology, Securus is out to prove that they are the best. A challenge has been issued to GTL, Securus’ main competitor, for what is being called a “technology bake-off”. This is due to accusations that GTL has been spinning facts to appear comparable to Securus in services and products.

Securus is proving to be the superior company beginning with their in-house tech training programs, proving they want top quality people in the field as opposed to contracted companies outside the company. They also offer a domestic call center staffed with their own trained employees instead of using an outsourced call center, allowing 600% better performance over the competition.

Securus cites better business practices such as turn-around investments, constantly updated technology, and new acquisitions. They also point to a section of their customer base that has left the competition to join Securus.

Some of Securus’ more advanced options that push them into the forefront include:

Video call visitations

Inmate job assistance

Text payments

Inmate self-help applications

Superior calling platforms

Company staffed field services

Parole monitors

These are just a few of the advanced client services they are bringing to the table. Securus is asking for a neutral technical judge to weigh the benefits of both companies and declare the top contender. This is an excellent idea. It presents an unbiased, and fair way to compare both sides, but for now GTL has not accepted the challenge, remaining extremely silent.

If silence is said to be golden, surely this shows Securus’ services to be gold as well. The gold medal goes to Securus. To see all their top services, visit:


Securus Video Visitation Technology Portable For Kids And Christmas

Portability is what makes Securus Technologies video visitation so special. The technology is so easy to use that a video chat can happen on just about any device. Any electronic device equipped with speakers, a display, a microphone and a video camera can be used. Just about every device has this functionality these days.


A family member can take their inmate anywhere they want. In this video here, you can see a child talking with his father from the inside of his own bedroom. If the child wanted to, he could virtually take his father over to the Christmas tree to see his gifts. He could take daddy outside for a snowman contest if he wanted to. There is no end to the possibilities with video visitation.


This can have a huge impact on a child’s life. That same child could take his video visitation over to the desk for help with homework. The child could later take his chat inside of a closet for privacy to ask about girls. It is an incredibly discreet form of communication for the child.


Just think about it, the child doesn’t have to suffer through a physical visit. They don’t have to load into an icy, cold car for a hours-long drive to the prison on Christmas day. The family doesn’t have to pay for parking or gas. The young child is spared the intimidating process of the security screening. And the child doesn’t have to wait in a cold, hard, sterile prison for his handcuffed father to emerge.


Instead, the child can enjoy a conversation in the warmth of his pajamas. And children are getting much more accustomed to technology these days. Video chats are incredibly normal between young friends, and this technology brings them the same satisfaction. Video visitation feels like an incredibly normal part of life to a young child.


This can literally be a life saver. Research shows that losing a parent to prison as a similar psychological effect to losing a parent to death. Impressionable children everywhere are spared the indignity of our criminal justice system because of this wonderful technological innovation.


If you are not moved by the effect this technology can have for kids, perhaps you’ll be moved by the public safety argument. Technology like this reduces recidivism. Inmates that talk to their loved ones regularly are less likely to commit future crimes when released from prison.


High-Tech Crime Fighting by Securus Technologies

America’s jails are thought to be places where inmates go to serve their punishments and become rehabilitated. However, the unfortunate reality is that when many prisoners go to jail they not only continue their devious behavior but also engage in new crimes. Policing this criminal activity within our nation’s correctional facilities is easier said than done. Gang activity is rampant in prisons, and most gang members are able to reconnect with their associates once incarcerated.


Dallas based Securus Technologies is now introducing new technology to help law enforcement control prison criminal activity. The company has released JLG Technologies’ Investigator 4.0, which includes a searchable voice feature. The main feature of this software is its ability to take voice samples from ingoing and outgoing phone calls to the correctional facility it is installed in. This will enable police officers to pinpoint who exactly is calling an inmate and vice versa. In addition, the searchable voice feature is able to be linked with other features within Investigator Pro 4.0. Features such as voice identification confidence ratings and high-interest group tagging are also included in the new software.


Securus Technologies is certainly no novice to the for-profit prison technology industry. With 30 years of experience, the company has seen the various trends in criminal activity within jails evolve into a high-tech enterprise. Currently the company serves approximately 3,400 jails and prisons across the United States. To better serve correctional facility officers in the field using the company’s technology, regional offices have been opened in Atlanta, Carrollton, TX and Allen, TX.

Securus Video Visitation – Concert from Securus Technologies on Vimeo.

ClassDojo’s App Redefining School Communications

ClassDojo has penetrated the classroom walls and revolutionized the way teachers, students and parents engage with each other.


ClassDojo has developed an app that seeks to cut the time a parent spends in a meeting with teachers. It also seeks to minimize the time teachers spend seeking information about the performance, both academic and behavioral, of specific students.


 The ClassDojo app was developed by a tech developer from Wales that came to America on a tourist visa. He met up with the co-founder and begun their work in Pal Alto in the summer of 2011. The app was developed from scratch in a small apartment where they were sleeping and working from opposite corners.


Their Silicon Valley dream came alive when they received money from investors based on the app’s valuations. The company reports that there are millions of people using the app with the exact number being a trade secret. The company reports that there are times they experienced over 500000 downloads in a day.


The app is credited with harmonizing the relationship between teachers and students as they can constantly interact with each other. This is because the app offers a communication platform where the teachers and parents can discuss the performance of a student without having to schedule meetings.


The app has been mainly developed as a social media site where school groups can be created and allocated a private area. The teachers can then post the work of students as a video clip or an image on the specific school group. Parents can then view the students’ performance and even react to it if they are amused.


The app also features a tool that helps parents to monitor the behavior of their children. The tool works in cooperation with teachers so that if a student behaves well, the teacher updates the system by giving him or her credits. If the student behaves badly, then the teacher reacts by taking away credits.


By being able to credit or discredit a student based on performance, the teacher can maintain a rating for each student. Parents, on the other hand, can look up the teacher’s ratings of their children and be able to know if they are progressing in the right direction.


The App, therefore, can be said to create a harmonized community of teachers, students, and parents that work together to create a positive culture in the classroom and at home. It has helped inspire a ground-up change of the way teachers, students and parents engage.